Do you know how to handle a stressful COVID-19 encounter?
Public encounters can be especially challenging right now. A routine trip to the grocery store can go sideways in a matter of moments, which is exactly what happened to me on my last trip to Costco. I share my experience along with a few ideas on how to make your next outing go more smoothly in this tip! How we treat people matters, especially now. This, too, shall pass. When it does, what relationships will be waiting for you on the other side of this pandemic?
Do you know how to smile with your eyes?
How do you create connection from behind a mask? Social distancing and masked faces can make us feel isolated and awkward. These feelings can prompt us to avoid eye contact, making us feel even more isolated and more awkward. This vicious cycle can be easily broken with a powerful tool: a genuine smile from our eyes. Learn how to smile with your eyes in this tip!
Do you know how to NOT shake hands?
COVID-19 radically changed how we interact with one another, and people will likely be opting out of personal touch for a while. While handshakes are on hold, how will you create connection when greeting people? How do you communicate a genuine happiness to see someone without touch? How do you graciously turn down a handshake or kindly respond when someone pulls back from your extended hand? Learn how to NOT shake hands—and what to do instead—in this tip!
Do you remember basic phone etiquette?
Making a phone call sounds simple, doesn’t it? But for those of us who haven’t used the call feature recently, it is easy to forget how to make a proper call. A phone call is not just about conveying information; it is a valuable opportunity to connect with another person. Make the most of these moments by brushing up on your basic phone etiquette. Sharpen your phone skills with these 5 etiquette tips!