Final Touch Finishing School

Deborah and Melissa on emerging trends in social behavior.

Deborah and Melissa on emerging trends in social behavior.

3 Powerful Reasons Family Meals Matter

3 Powerful Reasons Family Meals Matter

Dining is not just about eating. Dining presents a powerful opportunity to connect and deepen relationships, but busy lifestyles make meaningful meals a challenge. A 2013 Harris Poll found that the frequency of family dinners is declining through each generation, with...

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Civility is Not Dead

Civility is Not Dead

For years, the future of civility in America appeared bleak. Countless news stories documented the death of civility in our country, citing dirty politics, dramatic polarization, online bullying, road rage, increased narcissism, the inability to share viewpoints...

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Door Etiquette: Ladies First?

Door Etiquette: Ladies First?

We have all stood awkwardly waiting for an elevator door to open and found ourselves negotiating who enters and exits first. Likewise, we have all approached a revolving door with a moment of hesitation as we wondered who enters first to push the door. Today,...

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To Tip or Not to Tip?

To Tip or Not to Tip?

I recently asked friends on social media for their thoughts on tipping. I was surprised by the number, diversity, and passion behind their responses. While many enjoy demonstrating their gratitude with a generous tip, others felt tipping was an individual decision...

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Kindness Pays: Boost Productivity Through Praise

Kindness Pays: Boost Productivity Through Praise

If you were given a choice between a 10 percent raise or a kinder boss, which would you choose? According to an NBC News State of Kindness poll, 70 percent of survey participants would forego the cash for a kinder boss. Kindness expressed through praise and...

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10 Ways to Avoid Disaster and Plan the Perfect Trip

10 Ways to Avoid Disaster and Plan the Perfect Trip

Travel can expose us to different cultures, diverse styles of dress, beautiful sights, new and cherished relationships, and tantalizing foods! But for many, the mere thought of pulling out luggage, braving the airport, and surviving hours flying at 30,000 feet in a...

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How to Maintain Your Cool When a Conversation Gets Hot

How to Maintain Your Cool When a Conversation Gets Hot

Conversation is challenging enough at times. When it gets heated, conversation can seem impossible. While some double-down and dig in, others back up and exit—perhaps not physically, but emotionally. When emotionally charged, increased cortisol levels make you more...

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Resolve to Audit Your Personal Brand

Resolve to Audit Your Personal Brand

Visit a Starbucks anywhere in the world, and you will encounter a familiar experience: friendly, knowledgeable baristas who serve made to order cups of coffee in recognizable green and white cups. Starbucks’ memorable brand builds trust with customers and keeps them...

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