What We Do
Social Skills Training
We deliver a brain-based approach to social skills training that is rooted in civility. Our mission is to improve how we connect with each other. We know that even small changes to how we interact with people can catapult confidence, transform relationships, and expand influence. We are passionate about equipping people with the skills to cultivate connection because we believe one simple principle: Social skills are either setting the stage for your success or sabotaging your performance.
Do you ever find yourself thinking about what to say, what to do, or what to wear? We all spend time analyzing these choices because they matter. Decades of research confirms that social skills are six times more important than technical skills for job success. We give too little respect to these skills by calling them “soft” and believing that they are common sense, but social skills—like any other skill—must be learned. You likely spent years investing in your technical ability, but have you ever invested in your social skills?
For over 30 years, we have been helping people perform at their best. We equip people with practical skills to effectively engage, inspire, and lead so that you are remembered for all the right reasons. Our approach focuses on authentic relationship building and culminates in a single question: How do you want to be remembered?™
Why do we care about social skills? Because people and relationships matter. Civility is the foundation of our programs—it is the why behind the tools. Great social skills are built on a framework of respect, which recognizes that every action we take somehow impacts others. We live in a world connected to other people, and the quality of our relationships determines the quality of our lives. Creating better connection starts here: do you really value others?
We find that people are more likely to adopt and remember new skills when they understand how they work. Our curriculum helps you understand how your brain works to drive behavior. We translate well-researched insights from behavioral science (neuroscience, psychology, and behavioral economics) into actionable techniques. You leave our programs knowing how to evaluate any social setting based on deeply shared human needs, and how to respond with appropriate appearance, behavior, and conversation.
We offer fresh, thought-provoking training on contemporary social skills—including these topics:
The Power of Civility
Leveraging the Social Brain
Cultivating Social Acumen
Crafting an Effective Image
Connecting in a Digital World
Bridging Cultural & Generational Differences
Powerful First Impressions
Navigating Tough Conversations
We Offer Three Training Options
We craft customized training programs for organizations and teams.
We offer workshops that anyone can enroll in.
We provide one-on-one training and support.
Looking for something else?
We create custom programs tailored to meet your needs.
Please give us a call or email us to talk about how we can support you or your team. We look forward to connecting with you!
How can we help?
What People say about Final Touch
Experience why people leave our programs saying...
“This class gave me the confidence and the skill set I lacked to advance swiftly in my company and life. I have received several promotions increasing my salary, and I have received three major awards for performance. This is a direct result of competent soft skills – 100%! Soft skills set you apart. Thank you, Deborah, for changing the trajectory of my life!”
“So often we are told to be confident, and yet we aren’t taught how. Here, we learned how to boost our power and be taken seriously without giving up our warmth and approachability. How to hold our chin level with the ground and still smile. This week was about so much more than changing how other people see us, it was about changing how we see ourselves. Entering into this experience, I wouldn’t have thought that a week could change a person with any level of depth or permanence. Yet, that it what I saw happen in every woman including myself. Not only has Final Touch given me the beginnings of a myriad of skills, it has instilled in me a desire to keep developing those skills and inspired me to work towards becoming the woman I want to be.”
“The impact of training can last a day, a week or perhaps a year or more. Deborah’s training was different and focused on core human values that will last a lifetime. Deborah has left an indelible influence on our team. Many have commented on how differently they now approach and engage in a social setting. Everyone feels more confident, more comfortable and above all, we sharpened our appreciation for civility and etiquette both in our personal and professional lives. I recommend Deborah’s services without reservation and I’m grateful we were able to avail ourselves of her exquisite knowledge and professionalism.”
“I truly wish I had had this available to me when I was younger. I am positive it would’ve made a world of difference in the decisions I made … all of the millions of events I’ve bowed out of and ways I’ve limited myself because I felt so truly inept and uncomfortable. I’m going with ‘it’s never too late to learn.'”
“My engineering team recently took Deborah King’s class on Professional Presence as a team building event, and we were impressed with the professionalism and grace she demonstrated from the first greeting to final goodbyes. She captured the attention of a room full of engineers for the entire 6-hour course. The goal for this team building exercise was to instill and reinforce great social skills to the engineering department. Deborah accomplished these goals by first explaining the foundation and reasons to develop our social skills and then demonstrating how civility, table manners, and overall social presence should be implemented in the modern workplace. My team cannot stop talking about what they learned during Deborah’s course and is telling everyone they can about the experience! I highly recommend this program for all professionals!”
Watch Deborah speak on “Civility in the Workplace” (2 min).
Dinner Table Etiquette with the Mann Family (2:37)